Privacy & Security
Privacy Policy
Welcome to Pura Care. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.
Information We Collect
Personal Information: When you register on our site, place an order, or subscribe to our newsletter, we collect personal information such as your name, email address, postal address, phone number, and payment details.
Usage Data: We also collect information on how you use our website, such as your IP address, browser type, and browsing behaviour. This helps us improve our services and provide a better user experience.
Cookies: Our website uses cookies to enhance your experience. Cookies are small files that are stored on your device. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.
How We Use Your Information
Order Processing: We use your personal information to process and fulfil your orders, including sending you confirmation emails and delivering your products.
Customer Service: Your information helps us respond to your customer service requests and support needs more efficiently.
Personalisation: We use your information to personalise your experience on our website and to recommend products that may be of interest to you.
Marketing: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of receiving these communications at any time.
Improvement: We analyse usage data to improve our website, products, and services.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information held by us. You also have the right to withdraw your consent to our processing of your personal information at any time. To exercise these rights, please contact us at info@puracare.co.uk.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@puracare.co.uk